One official sent her to another, and the other sent her back again to the first, and so backward and forward; until it appeared to me as if both must have been appointed for their skill in evading their duties, instead of performing them.
Bleak House by Charles Dickens
I feel like this is a universal experience with officialdom. I had a bout of email/phone tag last week that made me feel just like this. Although, to be fair, I was moreso getting passed off to the wrong people who actually had nothing to do with my problem. So it was a legitimate case of “not my division” for them, however frustrating it was for me.
Fictitiously Yours 